FAQ
FIND ANSWERS TO YOUR QUESTIONS
Our bags are crafted from eco-friendly materials like jute and cotton, making them sustainable, stylish, and durable
Yes! We offer customization options for bulk orders. Whether it's branding, logos, or specific designs, we’d love to make it unique for you. Contact us on packbytenow@gmail.com for more details!
Yes! Each bag is thoughtfully designed and crafted with precision to ensure quality and aesthetics go hand in hand.
Since each order is crafted with precision and care, we do not accept returns or offer refunds. We ensure high-quality standards before shipping so you receive the best product.
No, we do not accept COD. This is to ensure a smooth and hassle-free transaction process, avoiding fraudulent orders where payment is not completed upon delivery.
Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
In the rare case that you receive a damaged or incorrect product, please contact us within 24 hours of receiving the package with photos, and we will assist you accordingly.
Shipping charges vary based on location and order size. The exact shipping cost will be displayed at checkout before you place your order.
We usually process and dispatch orders within 2-4 business days. Delivery times depend on your location, but you can expect your order within 5-10 business days.
